Universitas Islam Malang Conference, Economics, Business, Entrepreneurship & Social Sciences International Conference 2022

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QUALITY OF WORK LIFE AS A MEDIATION OF PSYCHOLOGICAL EMPOWERMENT ON EMPLOYEE PERFORMANCE IN “DELTA SURYA PURNAMA” SAVING AND LOAN COOPERATIVE
Ananda Ananda Muffadilah, Alfidhotul Alfidhotul Zainiyah, Latifah Latifah Irsyadia

Last modified: 2023-12-18

Abstract


Purpose: This study aims to determine the results of testing the effect of Psychological Empowerment as Mediation of Quality Of Work Life on Employee Performance at Koperasi Simpan Pinjam “Delta Surya Purnama”, Analysis data: The research method use is the descriptive quantitative method using SEM-PLS 3.0 analysis tool to measure the results of Psychological Empowerment as an independent variable, employee performance as the dependent variable, and quality of work life as an intervening variable, This study uses a descriptive analysis with 50 respondents with a saturated sampling technique of the population, Result and discussions: The result of this study indicate that there is a psychological empowerment has a significant effect on employee performance . Psychological empowerment has an effect on the quality of work life. Quality of work life on employee performance, Conclusion: The “Delta Surya Purnama” Savings and Loan Cooperative can increase psychological empowerment by implementing a self-control system for employees so that characters are formed that can build cooperatives so that they become more developed. At the same time, it can improve the quality of work life with adequate facilities and technology so that performance becomes better and more effective.

 

Keywords: Psychological Empowerment, Employee Performance, and Quality of Work Life

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